Sector Manager – Infrastructure

4. key responsibility areas

Technical/Professional Responsibilities

Programme Planning and Portfolio Structuring  Translate approved reconstruction and resilience priorities into programmes, projects and implementation arrangements.  Develop integrated programme plans, delivery schedules, milestones, resource requirements and performance targets.  Establish programme governanc e frameworks, methodologies, templates and operating procedures.  Ensure programme plans identify required goods, works, services, funding, approvals and implementation responsibilities.  Review programme readiness and recommend sequencing, prioritisation and implementation approaches.

Programme Implementation and Sector Delivery  Lead and coordinate programme implementation across Housing, Infrastructure and Economic Recovery.  Provide direction and oversight to Sector Managers and monitor achievement of approved programme objectives.  Review sector delivery plans, schedules, performance targets and implementation reports.  Convene programme and portfolio reviews to address delay s, risks, resource constraints and delivery challenges.  Recommend corrective measures and recovery plans where programme performance is below expectation.  Coordinate designated strategic or special investment projects assigned to the Division.

Programme Controls, Performance and Reporting  Establish systems for programme scheduling, milestone tracking, dependency management and performance monitoring.

4 NaRRA | Director – Programme Management & Delivery  Monitor programme progress against approved scope, schedules, budgets, outputs and performance indicators.  Prepare programme dashboards, performance reports, implementation updates and briefing notes.  Maintain reliable programme data and provide delivery information to support management decisions.  Coordinate with the Manager, Monitoring & Evaluation to ensure that implementation information supports organisational monitoring and evaluation requirements.  Escalate significant programme delays, risks and performance concerns to the Deputy Chief Executive Officer.

Quality, Resilience and Delivery Assurance  Ensure that programme plans incorporate approved quality, resilience, climate adaptation and disaster risk reduction requirements.  Establish delivery assurance arrangements to verify programme readiness, implementation discipline and compliance with approved standards.  Coordinate technical reviews and quality assurance activities with relevant specialists, agencies and consultants.  Monitor programme risks and ensure that mitigation measures and corrective actions are implemented.  Promote value for money, accountability and continuous improvement across programme delivery.  Ensure that occupational health, safety, environmental and other applicable requirements are reflected in programme plans.

Integration with Field Operations, Procurement and Finance  Work closely with the Director, Field Operations to align programme plans with site conditions, field schedules, community requirements and operational readiness.  Coordinate with the Director, Procurement & Contract Management to al ign procurement plans, tendering activities and contract schedules with programme priorities.  Work with the Director, Finance & Fund Management to align programme requirements with budgets, cash flow, funding availability and disbursement arrangements.  Monitor the availability of resources, approvals, contracts and operational support required for implementation.  Resolve cross functional dependencies and recommend escalation of matters requiring intervention by the Deputy Chief Executive Officer.  Ensure that programme decisions are supported by current financial, procurement, operational and performance information.

Stakeholder and Regulatory Coordination  Coordinate programme implementation with Ministries, Departments and Agencies, Municipal Corporations, utilities and other implementing partners.  Support the timely acquisition of permits, approvals, land access and other regulatory requirements.  Coordinate programme level engagement with development partners, consultants, contractors and technical stakeholders.

5 NaRRA | Director – Programme Management & Delivery  Maintain systems for identifying and resolving stakeholder dependencies and implementation constraints.  Support the provision of accurate programme information for community engagement and public communication activities.  Represent the Divi sion at authorised programme meetings, technical committees and delivery forums.

Management/Administrative Responsibilities

 Lead the development, implementation and monitoring of the Division's strategic, operational and programme delivery plans and ensure alignment with the Authority's mandate, approved programmes and organizational priorities.  Establish and maintain programme governance frameworks, policies, procedures, standards and reporting systems that promote accountability, consistency and effective programme implementation across all sectors.  Direct and oversee the administrative, operational and programme management functions of the Division and ensure efficient, coordinated and results -oriented service delivery.  Integrate programme planning, implementation, budgeting, monitoring and reporting systems to support effective decision -making and achievement of programme objectives.  Oversee the preparation and submission of programme reports, implementation updates, performance analyses, executive briefings and other management reports required by the Deputy Chief Executive Officer.  Ensure compliance with Government administrative requirements, public sector governance standards, procurement regulations, financial management requirements and applicable organizational policies.  Establish and maintain systems for programme documentation, records management, implementation tracking, audit readiness and knowledge management to support accountability and institutional continuity.  Monitor divisional performance and implement corrective actions to address operational inefficiencies, implementation challenges, programme risks and performance gaps.  Lead collaboration with internal and external stakeholders to strengthen programme delivery, operational integration and organizational effectiveness.  Promote continuous improvement, innovation and adoption of best practices in programme management and reconstruction delivery.

Human Resources Responsibilities

 Provide strategic leadership, direction and perfor mance management to Sector Managers and divisional staff and ensure alignment with the Authority's reconstruction and resilience objectives.  Establish performance expectations, work plans, implementation targets and service standards and monitor achievement of divisional goals and programme outcomes.  Conduct performance reviews, provide coaching and mentoring and support the professional growth and development of Sector Managers and staff.  Ensure effective workforce planning, resource deployment and succession planning to support programme implementation and organizational sustainability.

6 NaRRA | Director – Programme Management & Delivery  Identify competency gaps and facilitate training, technical strengthening and leadership development initiatives to enhance programme management capability.  Foster a culture of accountability, professionalism, collaboration, innovation and continuous improvement throughout the Division.  Promote adherence to organizational policies, ethical standards, occupational health and safety requirements and public sector values.  Address employee relations matters in accordance with established policies and procedures and maintain a positive and productive work environment.  Encourage knowledge sharing, institutional learning and professional excellence across the Division.  Support change management initiatives and organizational transformation efforts associated with reconstruction and resilience delivery.

Other Responsibilities

 The incumbent may from time to time be assigned duties not specifically outlined within the job description but are within the capacity, qualifications and experience normally expected from a person occupying this position.

5. performance standards

 Approved priorities are translated into executable programme plans within established timelines.  Programme schedules, milestones, budgets and resource requirements are accurately defined and maintained.  Housing, Infrastructure and Economic Recovery programmes are effectively coordinated.  Programme risks, dependencies and implementation constraints are identified and addressed promptly.  Programme reports and dashboards are accurate, reliable and submitted on time.  Field operations, procurement and financial arrangements are aligned with programme schedules.  Quality, resilience, environmental and safety requirements are integrated into programme delivery.  Sector Managers are effectively directed and held accountable for delivery performance.  Programme records and supporting documentation are complete and audit ready.  Stakeholder coordination supports timely approvals and effective implementation.

9. minimum required education and experience

 Master's Degree in Programme Management, Project Management, Engineering, Construction Management, Public Administration, Business Administration, Development Studies, Infrastructure Management, Economics or a related discipline from a recognized institution.  Professional certification in Project Management, Programme Management or related discipline (e.g., PMP, PgMP, PRINCE2 Practitioner, MSP, APM or equivalent) would be a strong asset.  Training in infrastructure development, disaster recovery, reconstruction management, resilience planning, publ ic investment management, contract management or related fields would be an asset.  Ten (10) years' progressively responsible experience in programme management, project delivery, infrastructure implementation, public investment management, reconstruction programmes, development programmes or related fields with  Five (5) years' experience at a senior management level with responsibility for leading large-scale programmes, projects, portfolios or operational delivery functions.  Demonstrated experience planning, implementing, monitoring and evaluating complex, multi -stakeholder programmes invol ving significant financial, technical and operational resources.

10 NaRRA | Director – Programme Management & Delivery  Experience managing large-scale infrastructure, housing, economic recovery, public sector transformation, disaster recovery, reconstruction or national development initiatives would be highly desirable.

8. required competencies

 In-depth knowledge of programme and portfolio management frameworks, including large-scale, multi -sector delivery systems and reconstruction programme environments.  Strong understanding of Government of Jamaica planning, budgeting, procurement and reporting frameworks, including PMES, PBMA, Public Procurement Act and public sector governance requirements.  Expertise in programme structuring, integrated scheduling, critical path management, dependency modelling and delivery optimisation methodologies.  Proficiency in advanced programme control systems, including schedule risk analysis, scenario modelling, forecasting, portfolio heal th diagnostics and performance analytics.

9 NaRRA | Director – Programme Management & Delivery  Strong knowledge of engineering and construction management principles, including technical feasibility assessment, constructability, value engineering and infrastructure delivery systems.  Good knowledge of financial management principles, including cost estimation, cash flow alignment, commitment control and value -for-money assessment within programme environments.  Strong understanding of governance, accountability, risk management, quality assurance and compliance systems within public sector infrastructure and reconstruction programmes.  Demonstrated ability to lead data-driven delivery environments, including the use of dashboards, performance tracking systems and decision-support analytics.  Excellent leadership, coordination and stakeholder engagement skills, with the ability to align multiple actors across Government, contractors, utilities and regulatory bodies to achieve delivery outcomes.  Ability to synthesize complex technical, operational, financial and performance data into structured reports, escalation briefs and strategic recommendations.  Strong written and verbal communication skills, including the preparation of high - level programme reports, performance analyses and executive briefings.  Knowledge of procurement systems, contract management frameworks and supplier performance management approaches within large-scale delivery environments.  In-depth knowledge and application of quantitative and qualitative methodologies, including risk analysis, performance measurement and delivery evaluation techniques.  Proficiency in programme management systems, digital dashboards, data analytics tools and reporting platforms, with strong competence in the MS Office suite.  Strong strategic thinking, analytical reasoning and problem-solving capability within complex, high-pressure, multi-project delivery environments.  High level of initiative, professionalism, integrity and accountability.

 The position operates in a demanding and publicly accountable programme delivery environment.  Extensive travel may be required to programme sites, communities and regional locations.  Additional hours may be required during emergency operations, accelerated delivery periods and major programme reviews.  The incumbent will be required to manage competing priorities and respond to emerging delivery challenges.  The position involves frequent interaction with Government entities, contractors, communities, development partners and oversight bodies.

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