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Legacy HRMCompany · 2 open roles

Senior Customer Service Officer

SalaryNot givenThe notice gives no figure
WhereParish not stated
Experience4 years+
What to send1 documentResume
Apply soonCloses Not given

No date in the notice. Don’t leave it long.

Full descriptionRead the whole description below.

About the role

Reporting to the Administrator, the Senior Customer Service Officer is responsible for overseeing daily operations, drive internal and external customer satisfaction, and managing a team of cashiers and customer service officers.

The role includes technical and administrative responsibilities, leadership capabilities, and technical acumens to effectively solve problem, improve customer experience and drive operational efficiency.

Position #1

From the employer’s notice, as advertised.

What they’re asking for

  1. 4 years’ relevant experience

Qualification & experience

  • Associate degree in Business Administration, Management, or equivalent.
  • At least 4 years' supervisory experience.

Knowledge, skills & competences

  • Strong knowledge of customer service principles and practices.
  • Ability to develop, motivate, guide a high-performance team.
  • Ability to manage multiple tasks and priorities efficiently.

What you need to send

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