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Guide · checked 28 September 2026

Getting a police record certificate

If an employer asks for a police record certificate, it comes from the Criminal Records Office of the Jamaica Constabulary Force. You can start it from your phone.

Make PDFs of your ID and TRN before you start
In this guide 6In this guide
  1. 1What it costs, and how long it takes
  2. 2Step 1: pay the fee
  3. 3Step 2: apply on PCAMS
  4. 4Step 3: take your documents in
  5. 5Step 4: collect it
  6. 6If something goes wrong

01What it costs, and how long it takes

There are three speeds.1

  • Regular: J$3,000, ready in 21 working days.
  • Express: J$6,000, ready in 5 working days.
  • Next day: J$8,000, at the Kingston office only.

If a vacancy closes in under a month, the regular speed may not be quick enough.

02Step 1: pay the fee

Pay through the TAJ mobile app, on TAJ Online (mytaxes.ads.taj.gov.jm), or at an Inland Revenue Department office.1 The receipt must be in your own name.1

Keep the receipt safe. Since November 2025 it can't be refunded, and the tax office won't reissue it.2

03Step 2: apply on PCAMS

Complete the application on PCAMS, at cro.jcfcorporatespecialservices.org or from jcf.gov.jm.1 You'll make an account with your email address first.

04Step 3: take your documents in

Bring these to the Criminal Records Office at 56 Duke Street, Kingston:1

  • the application form from PCAMS, as a hard copy;
  • your TRN;
  • one passport-sized photograph, not certified or embossed;
  • one valid government-issued ID: a passport, national ID or driver's licence;
  • the payment receipt, in your name.

05Step 4: collect it

You choose where to collect it: the Criminal Records Office in Kingston, Summit Police Station in St. James, Pompano Bay Police Station in St. Mary, or the Shopping Mall Trading Tower in May Pen, Clarendon.1

A certificate waiting for pickup must be collected within three months.2

06If something goes wrong

The Criminal Records Office answers on 876-922-3221 and 876-922-0125, and at cro@jcf.gov.jm.1

Checked28 September 2026

Sources

  1. Jamaica Constabulary Force, Criminal Records Office, Police Certificate Application Management System (PCAMS)cro.jcfcorporatespecialservices.org
  2. Jamaica Constabulary Force, "Public Advisory: Criminal Records Office"jcf.gov.jm/public-advisory-criminal-records-office

Every fact above was checked against its source on 28 September 2026. Rules and fees change: if one is wrong, tell us.

Ready? Next step.

Make PDFs of your ID and TRN before you start